The main purpose behind the launch of Government Excellence System is to enable government entities to achieve welfare and happiness for citizens. It also aspires to meet the community’s needs and expectations to reach the seven-star level and the highest degree of efficiency and effectiveness in the provision of government services. Furthermore, it aims to support government trends related to innovation for Dubai and the UAE to acquire a competitive advantage and a leading position.

The Government Excellence System constitutes a roadmap for governments seeking to reach new heights beyond excellence, to achieve performance leadership and to transform into a leading, innovative and smart government. This would serve as an example of the best government practices through developing a set of principles that include effectiveness, efficiency, learning and development, as well as the use of modern concepts, such as those related to innovation, future foresight, and integration as part of the government work.