Mohammed bin Rashid honours the winners of the Dubai Government Excellence Program

18 November 2021

Mohammed bin Rashid praises the winners for their continuous dedication, saying that their efforts play a key role in maintaining Dubai’s status as a leading global model that consistently demonstrates adaptability, efficiency, and innovative thinking

Government of Dubai Media Office – 18 November 2021: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, said that the Dubai Government Excellence Program, over the course of the last 24 years, has set high global benchmarks for government excellence and continues to pursue new opportunities to embed exceptional standards of innovation and performance within governmental institutions. 

His Highness said: "Innovation within the government sector will play a crucial role in the future. The UAE and Dubai have indeed spearheaded creativity and excellence, and while we have come a long way, we must continue to innovate new approaches to further positively transform the way the government operates.”

“The pandemic has truly shed a light on the level of efficiency of our government and its agility in dealing with changes as they arise, as a result of the mechanisms that were put in place, which have raised our readiness to respond quickly to challenges. Our presence today reaffirms our commitment to maintaining and further consolidating the values of innovation, excellence and creativity as we move towards a brighter future, which will open up new creative opportunities,” His Highness added.
His Highness awarded the distinguished innovators in the Government of the Dubai based on the results of the evaluation cycle of the Dubai Government Excellence Program under various categories at the institutional and functional levels, in the presence of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, and His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, Deputy Prime Minister and Minister of Finance, and the executive leadership of the participating government entities.

His Highness congratulated the DGEP award winners and praised their efforts in setting an example for excellence in their fields and urged them to continue supporting their colleagues in strengthening their performance and capabilities. He added: "I would like to thank you for your dedication and commitment in defining new standards for future governments. You are the pillar on which we build our future, and with your support, the Government of Dubai will remain a beacon of excellence and creativity.”

During the ceremony, the results of the 2021 evaluation cycle were announced, highlighting government entities that maintained their standards of excellence and those that made leaps to reach the Elite level.

Winners of the Dubai Government Excellence Program

Dubai Excellence Medals
•    Dubai Medal for Innovative Employee: Bassam Hassan Mahboub from Dubai Health Authority
•    Dubai Medal for Supervisory Employee: Ahmed Obaid Al Muhairi of Dubai Police 
•    Dubai Medal for Young Employee: Aisha Mohammed Al Rumaithi from Dubai Electricity and Water Authority
•    Dubai Medal for ‘Customer Happiness’ Employee: Rashid Mohammed Karmostaji from the Department of Economy and Tourism in Dubai
•    Dubai Medal for Field Employee: Haifa Abdullah Al Ali from the Roads and Transport Authority
•    Dubai Medal for Administrative Employee: Zainab Ali Al Balushi from Dubai Courts
•    Dubai Medal for Specialized Employee: Aisha Abdullah Al Nuaimi from Dubai Electricity and Water Authority
•    Dubai Medal for Assistant Director General/CEO: Sa’ed Mohammed Al-Awadi from the Department of Economy and Tourism in Dubai
Variable Awards
•    Best ‘People of Determination’ Friendly Entity: Dubai Police General Command
•    Best Entity in Emiratization: Dubai Electricity and Water Authority

Institutional Awards for leading government entities and its affiliated categories – based on the main criteria:
•    Best Entity in Service Provision: Dubai Airports
•    Best Entity in Digital Government: Public Prosecution Dubai
•    Happiest Work Environment: Dubai Courts
•    The winner of the Best Entity Achieving Dubai Plan 2021, Best Entity in Efficiency and Governance, and the grand award Leading Government Entity is the General Directorate of Residency and Foreigners Affairs
The group of government entities that won the Elite Award by scoring 600 points or more, achieving global leadership standards and maintaining their positions as the elite of the Dubai government, include (no order implied):

•    Roads and Transport Authority
•    Dubai Customs
•    Dubai Police 
•    Dubai Electricity and Water Authority

The Unknown Soldiers 
Name    Entity
Mal Allah Abdullah Al Hammadi    Dubai Police 
Habib Yasin Balushi    Dubai Corporation for Ambulance Services 
Hayat Hassan Al Jaber    Public Prosecution Dubai
Ahmed Mohamed Mohamed    Directorate General of Civil Defense Dubai
Yousef Mohammed Sultan    Dubai Statistics Centre
Ahmad Mohammed Al-Hashimi    Islamic Affairs & Charitable Activities Department
Abdullah Hassan Al Bisher    Dubai Health Authority
Ali Hassan Al Blushi    Roads and Transport Authority
Ali AbdulKarim Abdullah    Dubai Customs
Ramadan Hassan Al Rouabi    Dubai Department of Economy and Tourism
Mohamed Hassan Abdullah Al Balushi    Dubai Culture & Arts Authority
Hussein Shahi Taheri    Department of Finance
Abdulhaq Nour Ahmad    Dubai Municipality
Ahmed Butti Ben Ashour    Dubai Airports

The results of the evaluation included the advancement of 6 government entities from the basic level to the excellence level by achieving 450 points or above, including:
•    Islamic Affairs & Charitable Activities Department
•    Dubai Statistics Centre
•    Dubai Corporation for Ambulance Services
•    Dubai Civil Aviation Authority
•    Dubai Air Navigation Services
•    Department of Finance
Special Recognition
•    The Supreme Committee for Emergency, Crisis and Disaster Management - for optimally handling COVID-19 crisis, overcoming its consequences, and managing to resume normal life in a record period
•    COVID-19 Command and Control Centre - for combating the Coronavirus in Dubai and ensuring the operation of social and economic processes during the pandemic
•    Her Excellency Reem Al Hashimy - for her continuous efforts over the past 8 years to organise the world-class Expo 2020 Dubai
•    His Excellency Sami Al Qamzi - for his efforts and contributions to support economic development in Dubai in his role in the Government of Dubai
•    His Excellency Abdulla Al Shaibani - for his dedication to the Government of Dubai for many years
•    Dr. Ahmed Al-Nuseirat - for promoting the concept of excellence in the Government of Dubai
•    Professor Mohamed Zairi, head of the jury in the program award - for his unparalleled expertise in the field of global excellence. The award was posthumously received by his son, Dr. Adel Zairi.